Frequently Asked Questions

Theralytics provides responsive, expert support through a dedicated customer success team. Theplatform has been recognized by Software Advice for Best Customer Support for multipleconsecutive years. Ongoing guidance is also available to help your practice adapt and optimize workflows as you grow.

Yes! Our mobile app allows clinicians to collect session data, complete documentation,review their schedule, modify appointment times, clock in/out, and capture electronic signatures fromany location. The offline mode allows for you to work uninterrupted; no reception, no problem.

Yes! We provide a dedicated migration team to ensure a smooth transition into our software.

Yes! Theralytics features an offline mobile mode and syncs automatically when reconnected to a wifi or cellular signal.

Yes. Theralytics is built on enterprise-grade infrastructure and adapts to practices of any size.Whether you are a solo BCBA launching your first clinic or a regional organization managing multiplesites and dozens of therapists, the platform scales with you, without requiring a system change.
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Customizable permissions allow you to centralize control or distribute responsibilities across yourteam, all while maintaining full leadership visibility.

Theralytics is an all-in-one ABA practice management and data collection platform built specifically for Applied Behavior Analysis providers of all sizes. It is designed to support everyone from independent BCBAs to mid-sized clinics and multi-location organizations.

Yes. we include staff training at no extra cost. This includes ongoing training as your agencygrows!

Theralytics surfaces multiple KPIs on the main dashboard the moment you log in, including:

• Billable Hours
• Open A/R expected amounts
• Payments collected
• Payer Denials
• Client Authorizations
• Appointment status summaries

Theralytics' billing team offers deep ABA expertise and an industry-leading rate of just 4.5% of receivables. By integrating billing, scheduling, and documentation on a single platform, we eliminate vendor handoffs to reduce errors and accelerate your reimbursements.

Yes! ABA CPT codes are pre-loaded, but you can fully customize both CPT codes based on your field and modifiers for specific payer requirements. This flexibility greatly reduces setup time when adding new payers.

Theralytics gives you clear visibility through the EDI response area, payment ledger, and account ledger report. You can filter by claim status, adjustment group codes, insurance and more.

Yes. Theralytics integrates with multiple clearinghouses to automate claim submission to payers. Since scheduling, documentation, and billing are all connected in the same system, claims flow directly from completed sessions, with no re-entry required.

Yes. Theralytics includes clinical reports and interactive graphs that track each client's progressacross goals and behaviors over time. These visuals support data-driven clinical decisions andtreatment planning without requiring manual report building.

Yes. Any data entered on the mobile app while online, or on the web browser, is automatically synced to your agency's database in real time. BCBAs can review client progress as it is being recordedduring active sessions.

Yes. Theralytics allows you to configure scheduling permissions so they are either centralized(managed by admin staff) or distributed across your clinical team. Once appointments are set,documentation and electronic signatures are completed within the same system.

Yes. You can create recurring appointments with built-in visual cues for client and staff availability. The Smart Scheduling report further optimizes the process by matching provider availability andgeographic proximity with client needs, helping you build efficient routes and caseloadsautomatically.

Yes! Easily assign clients and staff across multiple locations with workflows that scale seamlessly as your practice grows.

Clearinghouse fees may apply depending on your billing configuration. There are no setup fees onany plan. Full-service billing is an optional add-on at 4.5% of receivables, no hidden costs.

No annual contract is required for standard plans. The BCBA Startup Package requires a 1-yearcommitment after the free period ends. There are no setup fees on any plan.

Our BCBA Startup Package is completely free for 6 months, or until you onboard your firstclient, whichever comes first. It includes Practice Management, Data Collection, and one month offree full billing services. A 1-year subscription is required after the free period ends.

Ask about our BCBA Startup Pro Package which includes FREE software!

Yes! Theralytics has been the go-to option for startups and small to mid-sized practices. For smaller practices with tight margins and no dedicated IT department, its the sweet spot between functionality and affordability.

Theralytics is priced per client or per user, per month, with no setup fees:

Per Client Pricing:

• Practice Management only: $20/client/month
• Data Collection only: $20/client/month
• Practice Management + Data Collection: $30/client/month

Per User Pricing:

• Practice Management only: $30/user/month
• Data Collection only: $30/user/month
• Practice Management + Data Collection: $45/user/month

Full-service billing is available as an add-on at 4.5% of receivables. A minimum charge of 10 clients applies to all plans.

No setup fees · No annual contract required

Theralytics holds the following certifications and compliance designations:

• HIPAA Seal of Compliance — the standard for data privacy in healthcare
• SOC 2 Type 2 — independently audited security controls
• ONC Certification — Office of the National Coordinator for Health IT

The platform is hosted on AWS and built with enterprise-grade security from the ground up.

Yes. Because documentation is completed within the same system used for scheduling and billing,required fields are consistently captured and records remain accurate. Audit reports help practicesstay organized and audit-ready year-round. All reports can be exported at any time for compliancereviews or payer audits.

Theralytics is hosted on AWS, with multiple layers of protection including:

• Two-factor authentication (2FA)
• Web Application Firewall (WAF) protection
• Full encryption of data at rest and in transit
• Regular vulnerability scans

These measures work together to ensure the confidentiality and integrity of all clinical andoperational data at all times.

Yes. Theralytics is fully HIPAA compliant and holds the HIPAA Seal of Compliance.

Theralytics was established with a clear purpose: to empower ABA providers with a robust, intuitivepractice management solution that reduces administrative burden so clinicians can focus ondelivering care. Rather than raising prices as the company grows, Theralytics is committed to makingits platform more accessible and affordable, because better tools should lead to better outcomesfor providers and the individuals they serve.

Several companies serve the ABA software market. Theralytics distinguishes itself as an all-in-one,BCBA-designed solution that integrates clinical data collection, AI-powered summaries, andautomated billing into a single scalable system, rather than requiring multiple vendors ordisconnected tools.

Most ABA software is built by engineers or general healthcare companies and later adapted for ABA. The development for Theralytics was overseen by a BCBA, for ABA providers. Our founder's hands-on experience operating multiple ABA organizations shaped every workflow, feature, and decision in the platform.

That means clinical nuances like authorization tracking, Tricare billing requirements, multi-setting data collection, and BCBA oversight workflows are built in from the start, not bolted on later.